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	<title>Comments on: The High Cost of Low Trust</title>
	<link>http://www.stephencovey.com/blog/?p=13</link>
	<description>Becoming highly effective</description>
	<pubDate>Tue, 07 Sep 2010 01:07:46 +0000</pubDate>
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		<title>By: Vanessa Fortune</title>
		<link>http://www.stephencovey.com/blog/?p=13#comment-2694</link>
		<dc:creator>Vanessa Fortune</dc:creator>
		<pubDate>Thu, 19 Jun 2008 21:46:41 +0000</pubDate>
		<guid>http://www.stephencovey.com/blog/?p=13#comment-2694</guid>
		<description>I am an Administrator at our church Rhema Cape Town North and I wholeheartedly agree that in ANY organisation trust is vitally important and those six metastasizing cancers are real results of a lack of trust manifested. I experienced that even within a church context. And learned once again that the key to a healthy church is not just faith but also trust. And through your book I can say that I have slowly began to rid myself of these cancerous "growths". Dr. Covey your book The 8th Habit has changed my life and for that I will be eternally greatful. God bless!</description>
		<content:encoded><![CDATA[<p>I am an Administrator at our church Rhema Cape Town North and I wholeheartedly agree that in ANY organisation trust is vitally important and those six metastasizing cancers are real results of a lack of trust manifested. I experienced that even within a church context. And learned once again that the key to a healthy church is not just faith but also trust. And through your book I can say that I have slowly began to rid myself of these cancerous &#8220;growths&#8221;. Dr. Covey your book The 8th Habit has changed my life and for that I will be eternally greatful. God bless!</p>
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		<title>By: Jo Murphy</title>
		<link>http://www.stephencovey.com/blog/?p=13#comment-2578</link>
		<dc:creator>Jo Murphy</dc:creator>
		<pubDate>Fri, 30 May 2008 08:05:18 +0000</pubDate>
		<guid>http://www.stephencovey.com/blog/?p=13#comment-2578</guid>
		<description>I am learning to listen.
This has come after a long time of watching my own behaviour as though I am an oberserver.  I obserbed I was interupting people - and then when I tried to stop this behaviour found I kept doing it again and again.
Bit by bit
Day by day
I have slowed down and learnt to listen to the emotions of people as they speak so that I come to know what they are really saying 
Whew!
Thank goodness for that.
What you write is great - but - it is easier said than done.
I guess I will always have to work at that one,
Jo</description>
		<content:encoded><![CDATA[<p>I am learning to listen.<br />
This has come after a long time of watching my own behaviour as though I am an oberserver.  I obserbed I was interupting people - and then when I tried to stop this behaviour found I kept doing it again and again.<br />
Bit by bit<br />
Day by day<br />
I have slowed down and learnt to listen to the emotions of people as they speak so that I come to know what they are really saying<br />
Whew!<br />
Thank goodness for that.<br />
What you write is great - but - it is easier said than done.<br />
I guess I will always have to work at that one,<br />
Jo</p>
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		<title>By: Adrianna Morici</title>
		<link>http://www.stephencovey.com/blog/?p=13#comment-1599</link>
		<dc:creator>Adrianna Morici</dc:creator>
		<pubDate>Fri, 15 Feb 2008 22:48:07 +0000</pubDate>
		<guid>http://www.stephencovey.com/blog/?p=13#comment-1599</guid>
		<description>I just wanted to say I had the pleasure of speaking with Dr. Covey on my way to Utah.  Though I had never read any of his literature, after speaking with him the next day I went out and bought two of his books.  I was incredibly impressed not only by his eloquent writing, but by the strong moral messages his books propogate.  :)</description>
		<content:encoded><![CDATA[<p>I just wanted to say I had the pleasure of speaking with Dr. Covey on my way to Utah.  Though I had never read any of his literature, after speaking with him the next day I went out and bought two of his books.  I was incredibly impressed not only by his eloquent writing, but by the strong moral messages his books propogate.  <img src='http://www.stephencovey.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>By: Doug Brockbank</title>
		<link>http://www.stephencovey.com/blog/?p=13#comment-1586</link>
		<dc:creator>Doug Brockbank</dc:creator>
		<pubDate>Thu, 14 Feb 2008 18:43:34 +0000</pubDate>
		<guid>http://www.stephencovey.com/blog/?p=13#comment-1586</guid>
		<description>As a knowledge management analyst, I believed that knowledge trumped trust and all other slogans. I was wrong. Yes, knowledge is a critical asset. Some would say it's your last competitive advantage. I know first hand why building a knowledge-driven organization is vital in a knowledge-based economy. But knowledge is only shared when there IS trust. For example, suppose you work in a call center are asked to contribute to a knowledge base so other technicians don't have to "reinvent the wheel". If you are the manager, and believe these knowledge management best practices, can you engage people in collaborating activities which capture, structure and reuse knowledge? Not if they don't have trust. As Stephen insightfully pointed out in the "Eighth Habit", people make choices about how much of themselves they will contribute based on how they are treated. If they are respected, empowered - and trust you - they will engage their heart, mind, body, and spirit to share their incredibly valuable knowledge. But without trust, there is no knowledge. For example, the knowledge workers says, "Why should I share my knowledge when it may effectively dumb me down enought for me to have you lay me off and outsource our support to India." Trust is the catalyst that empowers knowledge, and all other critical activities within the organizastion.</description>
		<content:encoded><![CDATA[<p>As a knowledge management analyst, I believed that knowledge trumped trust and all other slogans. I was wrong. Yes, knowledge is a critical asset. Some would say it&#8217;s your last competitive advantage. I know first hand why building a knowledge-driven organization is vital in a knowledge-based economy. But knowledge is only shared when there IS trust. For example, suppose you work in a call center are asked to contribute to a knowledge base so other technicians don&#8217;t have to &#8220;reinvent the wheel&#8221;. If you are the manager, and believe these knowledge management best practices, can you engage people in collaborating activities which capture, structure and reuse knowledge? Not if they don&#8217;t have trust. As Stephen insightfully pointed out in the &#8220;Eighth Habit&#8221;, people make choices about how much of themselves they will contribute based on how they are treated. If they are respected, empowered - and trust you - they will engage their heart, mind, body, and spirit to share their incredibly valuable knowledge. But without trust, there is no knowledge. For example, the knowledge workers says, &#8220;Why should I share my knowledge when it may effectively dumb me down enought for me to have you lay me off and outsource our support to India.&#8221; Trust is the catalyst that empowers knowledge, and all other critical activities within the organizastion.</p>
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